Cancellation Policy
Gentle Gains Club Cancellation Policy
14 Day Free Trial
When you purchase the Gentle Gains Full Body Toning Exercise Band, you agreed to a 14 day free trial of the Gentle Gains Club workout platform.
Your free trial begins on the date of your purchase. During this 14 day period, you may explore all of the workouts, programs, and exclusive member content at no cost.
Subscription Billing
If you do not cancel your membership before your 14 day free trial ends, your membership will automatically convert into a paid subscription.
You will be charged $29.99 USD after the 14 day trial expires. Your subscription will then automatically renew every 28 days at $29.99 USD unless cancelled.
By accepting the free trial, you authorise these recurring charges until your membership is cancelled.
How to Cancel
You may cancel your membership at any time before your next billing date.
To cancel your subscription online, please visit:
https://shop.gentlegainsclub.com/pages/cancel-domain-com
Once your cancellation has been processed, your subscription will not renew and you will not be charged for future billing periods.
Need Help?
If you have any questions about your membership or experience any issues cancelling, our Customer Support team is happy to assist you.
Email: info@gentlegains.com
Phone: +1 (505) 448-7001
If you contact our Customer Support team regarding your membership, we can assist with cancelling your subscription. Where appropriate and in accordance with our policies, we may also issue a refund.
Refunds
If you believe you have been charged in error or would like to request a refund, please contact our Customer Support team as soon as possible. Refund requests are reviewed on a case by case basis, and we will work with you to reach a fair resolution whenever possible.